Sacramento IT Support & Service

No more technology management headaches. Get work done.

Your IT frustration ends here

Fix

We’ll tackle your list of open IT issues

Secure

We’ll secure your company data and your users’ devices

Support

You’ll get responsive help desk support

Work

Now you can get more work done

If you are looking for a responsive Sacramento IT support company — one that will reply to your service requests quickly and solve your problems fast and professionally — you have come to the right place.

We’ll handle your technology so you can handle your business.

Fortis IT Support Tech

We’ve regained trust that IT issues will be resolved

I’d recommend that any Sacramento area professional services organization that’s dissatisfied with their current IT situation sit down for a conversation with Fortis.

Tiffany Corona, Partner, Lenahan Law

I highly recommend Fortis

We have worked with Fortis for years. We really appreciate the great IT support services they provide. Very capable, personable, and patient. I highly recommend Fortis.

Leslie Bisharat, TechLine Studios

Fortis is Available. All the Time. Every Time.

Fortis has staff who are dedicated to answering phone calls and replying to emails. You will be connected to a local, friendly technician for fast and attentive assistance. Need on-site services? We have the Sacramento area covered.

  • Help Desk
  • Hardware Support
  • Network Management
  • Structured Cabling
  • Backup & Disaster Recovery
  • VoIP Phone Systems
  • Virus & Spam Protection
  • Cloud Solutions
  • Patches & Upgrades
  • IT Projects & Consulting

Let’s plan a brighter IT future

IT Planning

Responsive IT Services

Each time you contact Fortis, a support case is created in our system. The case is assigned to the technician who has the right skills to help you.

Fortis support techs are rewarded for quick response and resolution of their assigned support cases. This means you can count on us returning your calls, replying to your email, showing up on time, and taking care of problems the first time.

Our online remote support and collaboration portal lets us provide a high level of support via a web browser.

Fortis IT Support Engineer

IT Support For Sacramento Area Businesses

Fortis offers reliable and proactive IT (Information Technology) technical support in Sacramento and the surrounding area. Local expertise combined with years of experience means fast response times. Our customers have dependable internet, voice, and network communications. They also find that their overall volume of IT requests decreases over time.

A one-stop tech shop

Fortis is the one-stop technology solutions shop for businesses in Sacramento, Rancho Cordova, Folsom, El Dorado Hills, Rocklin, Roseville, Fair Oaks, Elk Grove, Cameron Park, Davis, and other area locations.

We are the go-to partner for any company that needs assistance with its desktops, laptops, servers, and networks. Fortis treats your business as if it were our own. Fortis provides a full array of IT services to keep your business technology running smoothly.

We know that Fortis isn’t your only choice. So we work hard to keep our service standards as high as possible. Let our experienced Sacramento area IT support team act as a proactive virtual IT department for your small or mid-sized business.

Experience with a wide range of technologies

Services include IT help desk support, technology maintenance, troubleshooting & repair, email management (Microsoft Exchange, Microsoft 365, and Google Workspace), offsite backups, hardware sales, structured wiring, LAN upgrades, networking, printing, and VoIP phone service.

Windows, Mac, and Linux operating systems are all supported by our IT experts.

You’ll have “one hand to shake” by sourcing your cybersecurity, IT support, business VoIP, and high-speed internet to a single service provider.

Our local professional support team will keep your data safe. Your users will be more productive and your technology infrastructure will operate smoothly. Fortis minimizes costly downtime to save you time and money. If something isn’t working, we’ll get it fixed.

Frequently Asked Questions

What does an IT support company do?

An IT support company installs, configures, and maintains an organization’s computer & mobile hardware, software, network gear, printers, and scanners. Customers log service issues and requests with their IT support company via phone, email, and other communication channels. The IT support company prioritizes and resolves issues based on the level of priority.

What are the benefits of outsourcing IT support?

Outsourcing IT support is often less expensive than hiring an in-house resource. An outsourced organization represents a broader skillset than a single hire. An IT support company does not take vacations.

What are the advantages of hiring an in-house IT support person?

If an organization can afford a full-time IT professional, that person can become more intimately familiar with the systems and the people within an organization. An in-house person may be able to respond faster to “server down” and other IT emergencies.

How do I vet outsourced IT support vendors?

Get a vendor rep to visit your company. Ask about the experience level and skills of their IT support techs. Find out what processes they have in place to make sure that your systems will be properly monitored and that your service requests will be efficiently handled.

What are the types of IT support companies?

IT support companies range from one or two-person shops to local small businesses with a full support team, to larger national businesses with a local office. Which type of IT support company a business works with is usually based on the perceived performance to price ratio.

CONTACT FORTIS

2110 K St #130,
Sacramento, CA 95816

Phone: (916) 314-5646
Email: info [at] fortistelecom [dot] net

NEED HELP?

Access our online remote support and collaboration portal.